Refund Policy

What If My Fast Custom Insoles Don't Feel Quite Right?

Since these insoles are custom-made for your feet, they may take 2-3 weeks to feel completely natural. Sometimes, a little fine-tuning is needed. That's why we offer free adjustments within the first 180 days to ensure the perfect fit.

Return Policy

Your satisfaction is our priority. If you're not completely happy with your custom insoles, you can return them within 180 days of receiving your order. Just contact our team at support@kilarun.com and we will help facilitate the return.

Once we receive your return, we'll process a refund to your original payment method.

For any inquiries, contact our team at support@kilarun.com